Posted on July 30th, 2024

 

Getting stranded on the side of the road is a situation no one looks forward to, but when it happens, knowing your options for assistance can make all the difference.

Knowing about the various services available ensures you can properly handle any situation that arises, whether it requires a simple roadside fix or a more complex towing solution.

This article explores the differences between roadside assistance and towing services, providing you with the knowledge to make informed decisions during roadside emergencies.

 

Towing vs. Roadside Assistance

Towing Services

Towing services involve transporting your vehicle to a specified location, such as your home, a repair shop, or directly to an auto body shop. Situations requiring towing generally include extensive engine trouble, major accidents, or serious breakdowns that render the car undriveable. Towing is considered a last resort when your car is completely out of commission and cannot be fixed on the spot.

Roadside Assistance

Roadside assistance encompasses a variety of on-the-spot services designed to get you back on the road quickly. Common offerings include:

• Jump-Starting a Dead Battery: A technician arrives to charge your battery and get your car running.
• Changing a Flat Tire: A professional changes your tire with your spare.
• Delivering Fuel: If you run out of gas, fuel delivery services provide enough to get you to the nearest station.
• Unlocking Your Car: If you lock your keys inside, a technician can safely unlock your vehicle.

Roadside assistance tackles minor issues without needing to move the car, saving you time and hassle when facing non-major mechanical problems.

 

Immediate Steps if Your Car is Towed

Confirm Your Car Has Been Towed

If you return to your parking spot and your vehicle is missing, don't panic. Look for signs indicating tow-away zones or restricted parking areas, which should provide contact information for the towing service responsible. In a public space, nearby businesses or security guards might offer useful information.

Contact the Police

In many cities, including Los Angeles, the local police department maintains records of towing activities. Contact the police non-emergency line, provide your vehicle’s details, and they can give you the towing company’s contact information. Note all vital information, including the company's address, phone number, and operating hours.

Retrieve Your Vehicle

Call the towing company to verify they have your vehicle and inquire about the necessary steps to retrieve it. Typically, you'll need a government-issued ID, vehicle registration, and proof of insurance. Bring a method of payment to cover any accrued fees. Confirm their operating hours before heading out to avoid unnecessary trips.

 

Available Help for Car Breakdowns

Tire Changes

When you’re stuck roadside with a flat tire, tire changes offered by roadside assistance can be a lifesaver. A technician arrives with the necessary tools to change your tire, saving you the stress and ensuring your safety.

Jump Starts

If your battery dies, roadside assistance often includes jump starts. A technician arrives with professional equipment to charge your battery, ensuring the job is done correctly and preventing potential damage to your vehicle’s electrical system.

 

Choosing the Right Service for Your Needs

Pricing

Pricing varies greatly depending on the provider and the service needed. For example, a simple jump start might cost less than an emergency tow. Consider bundled services for a yearly fee, which might be more cost-effective if you frequently drive long distances or have an older vehicle.

Response Time

In an emergency, quick response time is crucial. Research companies’ average response times and read customer reviews for real-world insights. Larger, nationwide companies might have more resources, while local providers might navigate traffic more efficiently.

Service Quality

Service quality includes the professionalism of technicians, condition of equipment, and how your vehicle is handled. Read reviews, ask around, and contact companies to gauge their customer service. Look for companies offering guarantees or warranties on their work.

 

Benefits of Roadside Assistance Plans

Peace of Mind

Roadside assistance plans provide peace of mind by offering reliable help around the clock. On a road trip or daily commute, knowing assistance is a phone call away is reassuring.

Additional Perks

These plans often include discounts on repairs, trip interruption coverage, and concierge services. Such benefits make these plans practical for emergencies and add value during extended travel mishaps.

Potential Savings

While it might seem like an extra expense upfront, complete plans can lead to significant savings in the long run by covering multiple services at a reduced rate. Being proactive with a full coverage plan prepares you for unexpected events, reducing the likelihood of needing costly emergency services.

 

Introducing Infinity Auto Body

When your vehicle requires specialized attention, Infinity Auto Body in Los Angeles offers top-notch automotive repair services. Our skilled team restores your car to its factory condition, handling everything from minor dents to major collision repairs. We use high-quality products to make sure your car performs safely on the roads.

We support you throughout the process, starting with reliable roadside assistance recommendations. If your car needs towing, we partner with reputable towing services to bring your vehicle directly to our shop. This seamless transition ensures you don’t have to worry about finding a secondary repair shop or additional logistics.

Our assistance extends beyond repairs; we provide guidance on choosing the best roadside assistance plans that fit your lifestyle and driving habits. By understanding the options available, you can make informed decisions that save you time and money in the long run.

 

Wrapping Up

Having a reliable support system for unexpected roadside emergencies can make a significant difference in handling the situation. Whether opting for a roadside assistance plan or needing immediate towing services, informed decisions save you from added stress and unplanned expenses. Knowing when to call for roadside help or a tow turns a potentially stressful situation into a minor inconvenience.

When you need specialized car attention, Infinity Auto Body offers expert automotive repair services, from minor dents to major collision damage. 

Explore our list of services here or contact us directly at (818) 408-3000 or [email protected]. 

You can rest easy knowing we're here to help, ensuring your vehicle troubles are handled with expertise and care, right when you need it most